Shipping

 WHERE DO YOU SHIP?

All clothing and accessories are available for worldwide shipping.

  • United States: complimentary shipping.

  • International: shipping is calculated at checkout, and you’ll see all available delivery options and rates before you place your order.

Please note: international orders may be subject to duties, taxes, and VAT upon delivery. These charges are set by your local customs authority and are the responsibility of the buyer. If duties/taxes are refused or unpaid and the parcel is returned to us, the order is final sale and not eligible for return or refund. Shipping fees are non-refundable.

Read the description of each item before purchase for more information or email jenwonderstudio@gmail.com 

Please note that all shipping addresses must be entered in English.

HOW LONG DOES SHIPPING TAKE?

Standard Shipping: 5-7 business days to most major cities within the USA

HOW LONG AFTER PLACING MY ORDER WILL IT BE SHIPPED?

Please allow 5-7 working days from when your order is first placed for the Studio to pack your order for shipping.

WILL I GET A TRACKING NUMBER?

Once your order has been shipped, we send you an email containing a tracking number, which allows you to easily track the progress of your order. Please allow 2-3 working days from the time your order is first placed, until tracking information is made available. As we ship orders Monday - Friday, tracking details can only be supplied on weekdays.

If you did not receive an email with tracking details or have questions, please feel free to contact us at: contact@jenwonders.com

Our prices are charged in US Dollars (USD). Please be aware of your local currency conversion rates when calculating the value of your order.

WILL I HAVE TO PAY ANY TAXES OR DUTIES?

Our Studio ships orders directly from the United States. International orders may be subject to duties, taxes, and VAT upon delivery. These charges are set by your local customs authority and are the responsibility of the buyer. If duties/taxes are refused or unpaid and the parcel is returned to us, the order is final sale and not eligible for return or refund. Shipping fees are non-refundable.